MARYLAND INFORMATION NETWORK

Kenyn Benjamin, President & Chief Executive Officerr

Maryland Information Network
9770 Patuxent Woods Drive, Suite 334, Columbia, MD 21046
(301) 970-9888
e-mail:
web: https://mdinfonet.org/


Report to Governor & General Assembly on 3-1-1 Program's progress due Dec. 1, 2027 (Chapter 434, Acts of 2026).

Report to Governor & General Assembly on 3-1-1 Program's implementation due July 1, 2028 (Chapter 434, Acts of 2026).


In July 2026, the Maryland 3-1-1 Oversight Board was authorized within the Maryland Information Network by the General Assembly (Chapter 434, Acts of 2026).

Establishment of a 3–1–1 Program is the Board's charge. The Program is to evaluate and expand the use of 3–1–1 systems in Maryland. As participants in the Program, the Board will designate four counties: two of which have 3–1–1 systems, and two that do not.

The Board will require the Maryland Information Network to solicit requests for proposals from vendors for technology platforms and other services necessary to run 3–1–1 systems for the Program; and submit a list of possible vendors to the Board. Further, in each county participating in the Program, the Board is to establish a chatbot by June 30, 2027, and a voicebot by December 1, 2027. The Board will implement the Program in each participating county by July 1, 2028.

Thirteen members constitute the Board. Of these, eleven members are appointed by the Governor, two by the Senate President, and two by the House Speaker. The Governor names the Chair.

Maryland Constitutional Offices & Agencies
Maryland Departments
Maryland Independent Agencies
Maryland Executive Commissions, Committees, Task Forces, & Advisory Boards
Maryland Universities & Colleges
Maryland Counties
Maryland Municipalities
Maryland at a Glance


Maryland Manual On-Line

Search the Manual
e-mail: mdmanual@maryland.gov


This web site is presented for reference purposes under the doctrine of fair use. When this material is used, in whole or in part, proper citation and credit must be attributed to the Maryland State Archives. PLEASE NOTE: The site may contain material from other sources which may be under copyright. Rights assessment, and full originating source citation, is the responsibility of the user.


Tell Us What You Think About the Maryland State Archives Website!


[ Archives' Home Page  ||  Maryland Manual On-Line  ||  Reference & Research
||  Search the Archives   ||  Education & Outreach  ||  Archives of Maryland Online ]

Governor     General Assembly    Judiciary     Maryland.Gov

© Copyright July 16, 2026 Maryland State Archives